{"id":2549,"date":"2018-07-10T16:16:36","date_gmt":"2018-07-10T14:16:36","guid":{"rendered":"http:\/\/www.pjdecoster.be\/?p=2549"},"modified":"2022-06-21T11:12:03","modified_gmt":"2022-06-21T09:12:03","slug":"5-automated-emails-that-your-small-business-should-send","status":"publish","type":"post","link":"https:\/\/www.salutonagency.com\/nl\/5-automated-emails-that-your-small-business-should-send\/","title":{"rendered":"5 automated emails your small business should start sending today"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2549\" class=\"elementor elementor-2549\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cd1ef35 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1cd1ef35\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6de730ca\" data-id=\"6de730ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36da338f elementor-widget elementor-widget-text-editor\" data-id=\"36da338f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tEvery small business can send succesful emails. The good news is that you don&#8217;t even need to have a master degree in Marketing to do so.\n\nUsing <strong>proven tactics of high-performing emails<\/strong> is a smart and powerful way to engage with your subscribers without spending too much time on reinventing the wheel.\n\nThese<strong> 5 email campaigns have proven to boost subscriber engagement for all businesses<\/strong>. And because they are easy to automate, you will get continuous value from them.\n\nLet&#8217;s go&#8230;\n<h2><strong>1. Welcome mail<\/strong><\/h2>\nThe welcome mail is absolutely crucial. It&#8217;s your first hello and as we all know, you only get one shot at making a great first impression.\n\nThe goals of this email are to <strong>reaffirm your new subscriber<\/strong> that they&#8217;ve made an awesome decision joining your community, to <strong>deliver them your offer<\/strong> (like an ebook or a coupon) and to guide them towards <strong>the next steps<\/strong>.\n\n<img fetchpriority=\"high\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/welcome-to-kickstarter-349x1024.png\" alt=\"\" width=\"349\" height=\"1024\" class=\"size-large wp-image-2558 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-kickstarter-349x1024.png 349w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-kickstarter-102x300.png 102w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-kickstarter.png 680w\" sizes=\"(max-width: 349px) 100vw, 349px\" \/>\n\nThe welcome mail of <a href=\"https:\/\/www.kickstarter.com\/\">Kickstarter<\/a> does a great job at guiding their newest members to the next steps they should take. By using the<strong> 1-2-3-method<\/strong> new subscribers get a clear and prioritised overview of what they should do to make the most of their Kickstarter account.\n\n<img decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/welcome-to-trueblue-393x1024.png\" alt=\"\" width=\"393\" height=\"1024\" class=\"size-large wp-image-2562 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-trueblue-393x1024.png 393w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-trueblue-115x300.png 115w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/welcome-to-trueblue.png 680w\" sizes=\"(max-width: 393px) 100vw, 393px\" \/>\n\n<a href=\"https:\/\/trueblue.jetblue.com\/web\/trueblue\/home\">TrueBlue<\/a> uses their welcome mail to highlight the advantages of their program. It reassures the new subscribers that they are in good hands and that they will receive tons of value from TrueBlue.\n\n<img decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/ready-to-meditate-294x1024.png\" alt=\"\" width=\"294\" height=\"1024\" class=\"size-large wp-image-2569 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/ready-to-meditate-294x1024.png 294w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/ready-to-meditate-86x300.png 86w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/ready-to-meditate.png 680w\" sizes=\"(max-width: 294px) 100vw, 294px\" \/>\n\n<a href=\"https:\/\/trueblue.jetblue.com\/web\/trueblue\/home\">Headspace<\/a>\u00a0wants to help you to achieve a healthier and happier life through meditation.\nTheir welcome mail encourages their new users to start meditating immediately (and therefore, use their app).\n<h2><strong>2. &#8216;Update your profile&#8217; email<\/strong><\/h2>\nSigning up to a mailing list should be as easy as possible. Usually this means limiting the amount of form fields that need to be filled out. At first, a first name and an email address are enough.\n\nBut what do you do when you want to learn more about your subscribers? Or you want them to complete their profile?\n\nThat&#8217;s right&#8230; you can send them an email to update their profile and\/or preferences.\n\nBecause in the end,<strong> the more you know about your subscribers the more your emails can be personalised and adapted to their specific preferences and interests<\/strong>. And that&#8217;s what you should always aim for in email marketing.\n\nDon&#8217;t forget: <strong>preferences can change over time<\/strong>. Therefore it&#8217;s important to ask your subscribers to review and update their profile information from time to time.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/your-registration-is-almost-643x1024.png\" alt=\"\" width=\"643\" height=\"1024\" class=\"size-large wp-image-2571 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/your-registration-is-almost-643x1024.png 643w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/your-registration-is-almost-188x300.png 188w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/your-registration-is-almost-768x1223.png 768w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/your-registration-is-almost.png 1360w\" sizes=\"(max-width: 643px) 100vw, 643px\" \/>\n\n<a href=\"https:\/\/www.izettle.com\/\">iZettle<\/a> sends out an email when they notice someone didn&#8217;t complete their registration. Smart! This way they avoid people falling out of the registration flow.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/smiles-davis-set-up-your-profile-562x1024.png\" alt=\"\" width=\"562\" height=\"1024\" class=\"size-large wp-image-2572 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/smiles-davis-set-up-your-profile-562x1024.png 562w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/smiles-davis-set-up-your-profile-165x300.png 165w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/smiles-davis-set-up-your-profile.png 680w\" sizes=\"(max-width: 562px) 100vw, 562px\" \/>\n\n<a href=\"https:\/\/www.okcupid.com\/\">Okcupid<\/a> their profile update email is on point. By adjusting the design according to the steps you have already taken they are able to visually show which steps you still need to take to complete your profile.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/Feature-Update-Email-from-Twitter.jpg\" alt=\"\" width=\"680\" height=\"755\" class=\"size-full wp-image-2573 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/Feature-Update-Email-from-Twitter.jpg 680w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/Feature-Update-Email-from-Twitter-270x300.jpg 270w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\n\nA short and powerful email from <a href=\"https:\/\/twitter.com\/\">Twitter<\/a>. With the launch of their new web profiles, they ask their users to make some changes to their existing profile, while highlighting the new features.\n<h2><strong>3. Survey email<\/strong><\/h2>\nGetting valuable feedback from your subscribers about your services and products is <strong>crucial to the success, the growth and revenue of your business<\/strong>.\n\nAutomated email surveys can be a powerful way to get continuous feedback from your customers. These campaigns can be triggered based on a purchase, contact with your customer service or after a trial period&#8230;\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/smiles-davis-how-do-you-like-your-legendary-whitetails-men-s-maverick-slub-henley.png\" alt=\"\" width=\"680\" height=\"865\" class=\"size-full wp-image-2575 aligncenter\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/smiles-davis-how-do-you-like-your-legendary-whitetails-men-s-maverick-slub-henley.png 680w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/smiles-davis-how-do-you-like-your-legendary-whitetails-men-s-maverick-slub-henley-236x300.png 236w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\n\nI really like this survey email from <a href=\"https:\/\/www.amazon.com\/\">Amazon<\/a>. Why? Because they gather customer feedback and use it to update product information on their website.\nLet&#8217;s say this jacket is &#8216;Somewhat small&#8217; according to most customers. Amazon will use this knowledge on their website to inform other customers about the size. Very smart!\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/a-quick-question-for-you-532x1024.png\" alt=\"\" width=\"532\" height=\"1024\" class=\"aligncenter size-large wp-image-2576\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/a-quick-question-for-you-532x1024.png 532w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/a-quick-question-for-you-156x300.png 156w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/a-quick-question-for-you.png 680w\" sizes=\"(max-width: 532px) 100vw, 532px\" \/>\n\nI love how <a href=\"https:\/\/www.headspace.com\/\">Headspace<\/a> keeps their survey mail clean and simple with a focussed call to action button. They also tell why they need your feedback and reassure that the survey is super-short.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/a-quick-question-about-azendoo.png\" alt=\"\" width=\"680\" height=\"820\" class=\"aligncenter size-full wp-image-2577\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/a-quick-question-about-azendoo.png 680w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/a-quick-question-about-azendoo-249x300.png 249w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\n\n<a href=\"https:\/\/www.azendoo.com\/\">Azendoo<\/a>\u00a0goes even further and asks customers to answer a question directly in the email. I&#8217;m pretty sure you end up on a longer survey form though. But even if you don&#8217;t fill out the entire form they still know &#8211; based on your click &#8211; whether or not you&#8217;d recommend Azendoo.\n<h2><strong>4. Referral email<\/strong><\/h2>\n<strong>Clients bringing in referrals in exchange for a small gift.<\/strong> That is basically the idea behind a referral program. And when executed properly, it works.\n\nJust like in all emails the advantage must be crystal clear. What will the customer receive if they bring in a new referral? And is there any advantage for the referral?\n\nThese examples do it right so watch and learn.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/free-socks-are-not-a-myth-486x1024.png\" alt=\"\" width=\"486\" height=\"1024\" class=\"aligncenter size-large wp-image-2578\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/free-socks-are-not-a-myth-486x1024.png 486w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/free-socks-are-not-a-myth-142x300.png 142w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/free-socks-are-not-a-myth.png 680w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/>\n\nIf you refer <a href=\"https:\/\/bombas.com\/\">Bombas<\/a> to people you know and they make a purchase, you get free socks. That&#8217;s awesome. The advantage is clear and I love their no-nonsense approach.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/earn-travel-credit-for-your-next-adventure.png\" alt=\"\" width=\"680\" height=\"868\" class=\"aligncenter size-full wp-image-2579\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/earn-travel-credit-for-your-next-adventure.png 680w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/earn-travel-credit-for-your-next-adventure-235x300.png 235w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\n\n<a href=\"https:\/\/www.airbnb.com\/\">Airbnb<\/a> gives away free travel credit if your friends book their frist trip.\nTheir referral email is short, to the point and has a focussed call to action button. 10\/10.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/Sharing-Email-from-Treehouse.png\" alt=\"\" width=\"680\" height=\"949\" class=\"aligncenter size-full wp-image-2580\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/Sharing-Email-from-Treehouse.png 680w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/Sharing-Email-from-Treehouse-215x300.png 215w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\n\n<a href=\"https:\/\/teamtreehouse.com\/\">Treehouse<\/a> offers reductions and even a free account if your bring your friends along.\nYour friends also get 50% off. The advantage of the referral goes both ways.\n<h2><strong>5. Win-back email<\/strong><\/h2>\nNew subscribers are the most engaged with your brand. That is one of the reasons why welcome mails are so important.\n\nBut what happens when they become less engaged and eventually stop interacting with your brand?\n\nTaken into account that it&#8217;s <a href=\"https:\/\/hbr.org\/2014\/10\/the-value-of-keeping-the-right-customers\">5 times more expensive to acquire new customer than to retain an existing one<\/a>, you will need to think about win-back email campaigns.\n\nThis type of automated email campaigns are triggered based on inactivity. For example, when someone hasn&#8217;t openend your emails 5 times in a row, it might be time to send them an irresistible offer.\n\nAfter all, sometimes we just need that extra push&#8230;\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/The-Bakerista-1024x1018.gif\" alt=\"\" width=\"750\" height=\"746\" class=\"aligncenter size-large wp-image-2582\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/The-Bakerista-1024x1018.gif 1024w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/The-Bakerista-150x150.gif 150w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/The-Bakerista-300x298.gif 300w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/The-Bakerista-768x764.gif 768w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/>\n\nThe Bakerista offers 25% off when you place an order. A simple and easy tactic that works.\n\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.pjdecoster.be\/wp-content\/uploads\/2018\/07\/jetblue-398x1024.jpg\" alt=\"\" width=\"398\" height=\"1024\" class=\"aligncenter size-large wp-image-2581\" srcset=\"https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/jetblue-398x1024.jpg 398w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/jetblue-117x300.jpg 117w, https:\/\/www.salutonagency.com\/wp-content\/uploads\/2018\/07\/jetblue.jpg 564w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/>\n\n<a href=\"https:\/\/www.jetblue.com\">JetBlue<\/a> does an amazing job at framing the message as a love relationship. Funny and accurate. This email doesn&#8217;t really has an offer but it highlights the advantages of being part of the JetBlue-family.\u00a0I think this email is sent specifically to the most disengaged subscribers. They want to know if you are still interested or not. That&#8217;s why they offer 3 options: Yes, Change email preferences or Unsubscribe.\n\nArmed with inspiration and tips on which automated emails you should send, you should now have a look at how you can do the same for your business.\n<br><br>\n<span style=\"font-size: 14px;\">All examples come from our main source of email inspiration <a href=\"https:\/\/reallygoodemails.com\/\">reallygoodemails.com<\/a><\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Every small business can send succesful emails. The good news is that you don&#8217;t even need to have a master degree in Marketing to do so. Using proven tactics of high-performing emails is a smart and powerful way to engage with your subscribers without spending too much time on reinventing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":570,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[],"class_list":["post-2549","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>5 automated emails your small business should start sending today - Saluton<\/title>\n<meta name=\"description\" content=\"Every small business can send succesful emails. 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